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Ongoing Monitoring

What ongoing monitoring means for KYB, what triggers reviews, and how to maintain current customer knowledge.

2 min read

Ongoing monitoring is the continuous process of reviewing customer relationships after onboarding to detect changes in risk profile, ownership, or suspicious activity.

Two Types of Monitoring

Transaction Monitoring

Reviewing customer transactions for:

  • Unusual patterns
  • Threshold triggers
  • Deviation from expected behavior
  • SAR-worthy activity

Relationship Monitoring

Reviewing customer information for:

  • Ownership changes
  • Business model changes
  • Regulatory status changes
  • Adverse media events

Monitoring Triggers

Trigger TypeExamples
Time-basedAnnual review, risk-based frequency
Event-basedOwnership change, new PEP hit, sanctions match
Transaction-basedUnusual activity, threshold breach
ExternalRegulatory alert, news event

Refresh Frequency

Risk LevelTypical Refresh Cycle
High riskAnnual or more frequent
Medium riskEvery 2-3 years
Low riskEvery 3-5 years

Ongoing Monitoring and KYB

For KYB, ongoing monitoring includes:

Without ongoing monitoring, customer knowledge becomes stale and risk assessments unreliable.


Related: Adverse Media | Watchlist Screening | CDD