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Case Study

Preflect Merchant Services

How Preflect Increased Inbound Lead Efficiency at Scale with Enigma Revenue Data

Merchant services company achieves 30% revenue increase by prequalifying leads with transaction data

Revenue Increase
30%
Company-wide revenue growth from lead prequalification
Lead Disqualification
3.3x
Increase in blocked risky leads (18% to 60%)
Fraud Rate
Near Zero
Significantly lower fraud among new customers
Large Loss Events
Zero
No large loss events since implementation
Client

Preflect

Industry

Merchant Services / Payments

Decision Maker

Preflect Team

Sales & Risk Operations

Volume

Thousands of merchant leads monthly

The Problem: Sales Efficiency at Scale

Preflect’s sales team was working hard — but working on the wrong leads. Their inbound pipeline was generating volume, but conversion rates told a different story. Too many prospects were making it through initial screening only to fail downstream qualification, wasting sales team time and inflating customer acquisition costs.

The root cause was a data gap. Without visibility into a lead’s actual business revenue before engaging, the team had no reliable way to separate high-potential merchants from those that would never generate meaningful transaction volume.

Every unqualified lead that entered the pipeline meant time spent on discovery calls, credit checks, and onboarding steps for merchants who would never justify the acquisition cost. The math was unsustainable.

The Solution

The Solution: Revenue-Based Lead Prequalification

Preflect integrated Enigma’s revenue data into their inbound lead qualification process. The approach was straightforward: before investing sales resources in a prospect, validate that the business has actual card revenue consistent with the ideal customer profile.

By using Enigma’s data to prequalify leads, the team could make faster, more confident decisions about which merchants to pursue. Leads with positive card revenue in Enigma’s data moved forward. Leads without matching revenue signals were flagged for review or disqualified before consuming sales bandwidth.

The key insight was that lead disqualification isn’t a negative outcome — it’s an efficiency gain. Every bad lead blocked early frees capacity for a good lead to receive full attention.

Results

The Results: 30% Revenue Growth Through Better Targeting

The impact was immediate and measurable.

30%

Revenue Increase

Company-wide growth from lead prequalification

3.3x

Lead Disqualification

Increase in blocked risky leads

18% → 60%

Disqualification Rate

More bad leads caught before pipeline entry

Zero

Large Loss Events

No major losses since implementation

By only pursuing inbound leads that had positive card revenue in Enigma’s data, Preflect’s lead disqualification rate increased from 18% to 60% — a 3.3x improvement in blocking risky or low-value leads before they consumed sales resources.

Before Enigma

  • Sales team pursued all inbound leads equally regardless of revenue potential
  • Only 18% of unqualified leads caught before pipeline entry
  • High customer acquisition costs from low-conversion prospects
  • Fraud risk from merchants with no verifiable transaction history

After Enigma

  • Revenue data prequalifies leads before sales engagement
  • 60% of unqualified leads blocked early — 3.3x improvement
  • 30% revenue increase from focusing on high-value merchants
  • Near-zero fraud rate and no large loss events

Sales Efficiency

The 30% revenue increase didn’t come from processing more leads — it came from processing the right leads. By concentrating sales effort on merchants with verified revenue signals, Preflect’s team spent less time on prospects that would never convert and more time closing deals that drove actual growth.

Risk Reduction

Since implementing Enigma, Preflect has experienced significantly lower fraud rates among new customers. The revenue data serves as an early warning system: merchants without verifiable transaction history are flagged before they can create downstream losses.

The result: zero large loss events since implementation.

Technical Details

Technical Specifications

Technical Specifications

Products
Enigma Revenue Data (Merchant Transaction Signals)
Integration Point
Inbound lead qualification pipeline
Key Data Attributes
Card revenue presence, transaction volume, revenue estimates
Impact
30% revenue increase, 3.3x improvement in lead disqualification
Risk Outcome
Near-zero fraud rate, zero large loss events

Spending too much time on leads that don't convert?

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